What Is IP telephony?
Definitions and Business Benefits
What is the IP telephony system?
The term is used to address technologies that exchange voice information, for instance, over a Local Area Network (LAN) or the Internet, to avoid Public Switched Telephone Network (PSTN) costs.
Keep going for more about that below!
IP vs VoIP: differences and definitions
Basically, there’s no difference, especially on a non-technical level. However, there’s a definition for each when it comes to the technical side.
Despite the subtle difference to the point that people often use both acronyms interchangeably, here’s the simplest and quickest breakdown for each term:
IP: standing for Internet Protocol
Is a technology that is based on exchanging fax, voice, and other systems of data traffic communications via the internet.
VoIP: standing for Voice over Internet Protocol
I s more specific, as it refers only to the voice (phone calls) traffic that’s being sent across an IP network.
Conclusively, voice over IP telephony and IP telephony were both recently used as interchangeable terms, as they cover phone systems that are carried by being connected to the internet through a router or a modem.
As part of our approach
we can deliver the entire IT and communications infrastructure to the desktop. This includes the construction of a secure and environmentally controlled and monitored Communications Room, sourcing and implementing all of the required IT hardware components plus all on-going maintenance and support services.
VoIP audio codecs & Protocols
There are multiple open-source protocols a VoIP counts on to transfer data from the service provider to the phone and vice versa.
These protocols offer different functions performed at once.
other protocols execute functions only needed at specific and selected environments like concerts.
The VoIP has too many protocols, but the most common three are:
H.323 protocol:
this protocol is responsible for the initiation and up to the termination of a session between participants.
Additionally, H.323 protocol is one of the first VoIP protocols that spread universally.
SIP (Session
Initiation Protocol):
Like the HTTP protocol, SIP is a text-based protocol, making it easier to use at its essence, and is used to build a session for 2 or more members from start to finish, just like the H.323 protocol.
RTP (Real-time Transport
Protocol):
is there for video and audio transmission over the internet, mostly for the entertainment field.
Additional note: the RTP protocol goes directly with the RTCP (real-time transport control protocol), as the RTCP helps with monitoring the statistics transferred by the RTP.
Ultimately, your best VoIP protocol depends on your provider and phone telephony system.
IP Telephony Businesses Benefits
Since a large number of companies around the world use VoIP phones, here are the most important reasons why you should consider switching to VoIP as soon as possible:
Less hardware, more
features
Scalability has never been easier with IP telephones, as they are not limited by the number of physical phones.
Also, they can reach full potentials like call recording or advanced call routing. Furthermore, shall you ever need to add or remove a new IP phone, you can do so via the modem/router.
Easy business tools integrations
Effortless integrations for your business tools, including your CRM, are at your fingertip! All enhanced with the smoothest customer service solutions, at the lowest costs.
Cost-saving with seamless
installations
Configuring IP telephones doesn’t need a tech-savvy. Instead, basic knowledge of networks is more than enough to run the installation yourself.
Additionally, it is way cheaper compared to landline plans, as employees can benefit from unlimited yet cheap communications to carry their duties better than ever
Conclusion
What are you waiting for? Switch now to IP telephony solutions and save those monthly bills (up to 50%!)
With top-notch benefits within reach and multiple providers tailored to all needs, now is a more reasonable time than ever to seriously consider IP telephony systems.